If I want to cancel my reservation how should I proceed?
Please call us 2645-6058 or 2645-6981 in order to make the arrangements for getting the refund on your account or you can send an email to [email protected]
I couldn’t make it and didn’t show up; what should I do?
Please give us a call at 2645-6058 or 2645-6981 to reschedule or request a refund. Alternatiely you can email us at [email protected]
What personal items can I take during the tour?
For your own safety, and in order to minimize the risk of accidents, we do not allow personal cameras, neither photo nor video; likewise, bags, bottles, long necklaces, bracelets, and other items could present a danger as well, and are not permitted.
When I am done with the tour, do they take me back to my hotel?
Yes, we will take you back to your hotel if you choose, but please do keep in mind that you are sharing your tour with a group; to that end, we will not make return trips to hotels until everyone has completed their activities.